Data Policy

Data Policy

Data protection principles for


The protection of your personal data is important to you - and for us as well. 
Because of that, we will inform you on this page about which data we collect, why we need this data and how you can contradict the data collection.

1) Who is the party responsible for data collection and processing?

MTS MarkenTechnikService GmbH & Co. KG is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact: 


Schenker AG
Mr. Maik Goehrke
Kruppstraße 4 
45128 Essen


If you have any questions, suggestions and/or criticism in relation to our website, please contact:


MTS MarkenTechnikService GmbH & Co. KG
Product Marketing
Mr. Olaf Menzel
Klaus-von-Klitzing-Straße 2
76829 Landau/Pfalz


2) When and why does collect and process personal data?

All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. 


For technical reasons, certain data might be collected and stored during a visit to As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us. 


If you register for one of our newsletters, the following required information is collected:
Salutation, first name, last name, E-Mail address


In this case, we may use your e-mail address for promotional purposes.


If you sign up for our newsletter, we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We save this data to track (potential) abuse of the e-mail address of a data subject, for our own legal protection.


If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.

3) When will your data be deleted?

Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).

4) What rights do users of our websites have?

  • You can request information about what data is stored about you.
  • You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship
  • You have the right to appeal to a supervisory authority. The supervisory authority responsible for the MTS MarkenTechnikService GmbH & Co. KG is: Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz Hintere Bleiche 34 55116 Maniz
  • You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).
  • If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.


To exercise your rights, contact: 

MTS MarkenTechnikService GmbH & Co. KG
Product Marketing
Mr. Olaf Menzel
Klaus-von-Klitzing-Straße 2
76829 Landau/Pfalz

5) Are data encrypted?

The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.

6) Are data disclosed to third parties?

For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.
External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.
Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.
Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.

7) When are cookies used?

We want to give you the opportunity to make an informed decision for or against the use of cookies, unless these are not strictly necessary for the technical functioning of the website. 


Cookies are small text files in which personal data can be saved.
Our data protection notice is intended to ensure that you are fully aware of data collection and processing, even where our web pages use cookies, and that you can make a correspondingly informed decision.


We therefore inform you here about the type and scope of the intended use of cookies on our web pages.
The use of is generally possible without cookies, unless these do not serve for technical purposes. 


You can prevent tracking by cookies by changing your browser settings (Do not track, Tracking protection list) or prevent third-party cookies from being saved. You can change your browser settings as follows: 

Google Chrome

Google Browser-Add-on

Internet Explorer

Mozilla Firefox

Mozilla Firefox Privacy and Security extensions

Mozilla Firefox Do-not-track




We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired. 

We use cookies that are active from the start of your visit to our website until the end of the respective browser session. These cookies are automatically invalid and deleted as soon as you close your internet browser. These cookies are also known as "session cookies". Session cookies are used in the following areas:

The cookie identifies the user when visiting the website for the duration of the active session.

The cookie ensures that once the language has been selected, it is retained and applied for the duration of the active session, and continues to be provided to the user when they change between pages.
The cookie serves for data security, and prevents data and content from being manipulated, accessed, and transmitted to other systems by third parties. 

NameFunctionStorage time
_pk_ses.15.dd94Saves user session informationas long as the session is active, max 10 hours
_pk_id.15.dd94Identifys user and tracks analytics data (anonymized)13 months


8) Web analysis service

We use the Matomo analysis service on our website. Small text files (cookies) store data about how you use our website, including your IP address. These data are anonymized and stored by us. If you do not wish to agree to the analysis of your use of our website, you can change your browser settings at any time to prevent cookies from being used. In this case, however, it may be the case that not all functions can be used.

9) New functions, updating the privacy policy

We adapt the privacy policy to changed functionalities. Therefore, we recommend that to read the privacy policy when you visit the new version of our website.


Updated: May 2018